CLASS TERMS AND CONDITIONS
To confirm your booking, full payment is required at least 5 working days prior to class commencement.
If you wish to cancel your enrolment, we require 5 working days' notice prior to class commencement in order for you to receive a refund. If we do not receive notice, you will not be eligible for a refund. Payment will be refunded in full if Whau Studios cancel the course.
The participant will indemnify Whau Studios, its employees or agents against all claims, demands, losses, damages, costs and expenses arising from the participant's use or hire of the facility.
If you are unable to attend a class due to illness or personal reasons, you will not be entitled to a refund for classes missed, or to transfer to another class to make up your missed class.
It is crucial that you attend the first class of your course as this is when we provide an introduction to our workshop tools and equipment, as well as a comprehensive explanation and demonstration of the basic jewellery making techniques that you will be using during your course. If you are not able to attend the first class, we require that you attend a private 3 hour class at another time to catch up on what you have missed.
Additional classes at the end of our 5 week course maybe available depending on numbers, please discuss with your tutor.
In the event of staff sickness, we will endeavour to prevent class cancellation and to provide a substitute tutor. If we are unable to do this, the class may be postponed at very short notice and a replacement class rescheduled. Should this issue arise, we will make every effort to contact class participants as soon as possible.
No courses will be scheduled on a public holiday weekend. If a class falls on a public holiday, the course will extend over a longer period of time to allow for this. Advertised course dates take into account any possible missed classes due to public holidays.
HEALTH AND SAFETY
Please pay special attention to health and safety issues in the studio. You will be introduced to these during demonstrations and it is your responsibility to take note and observe them. Students must be 18 years or older to enrol in our classes.